D999 Privacy Policy — Your Data Is Safe With Us
Last Updated: January 2025
Protecting your privacy at d999 is one of our top priorities. This policy explains what information we collect, how we use it, and the steps we take to keep your data secure. It has been drawn up in accordance with applicable laws and digital security regulations in Bangladesh. Please read this document carefully before using the platform. If you have any questions, you are welcome to contact our support team.
What Information Is Collected
We collect certain necessary information when you open an account on the d999 platform and while you use our services. This data collection is fully transparent and is done solely for the purpose of providing you with a better experience. The types of information collected are described in detail below.
Personal Identity Information
Your full name, date of birth, mobile number, and email address are collected at the time of registration. National ID or passport details may be requested for identity verification (KYC). This data collection is mandatory to comply with Bangladesh's financial regulations. All information you provide is stored in encrypted form on secured servers. Your personal identity information is never sold or exchanged with any third party.
Financial & Transaction Information
Your payment method details are collected to process deposits and withdrawals. Information related to Bangladesh's mobile banking services (such as bKash, Nagad, Rocket) is used solely for transaction processing. Transaction history is retained for account security and fraud prevention purposes. Full card numbers or bank account details are not stored on our servers. Payment processing is handled through secure third-party gateways.
Device & Usage Information
Your device type, operating system, browser version, and IP address are automatically recorded while you use the platform. This information is used to improve platform performance and resolve technical issues. Cookies and session data help keep your login experience smooth. You can manage cookies from your browser settings, though this may limit some features. By analyzing usage patterns, we work to make the platform experience more personalized for you.
How Your Information Is Used
Collected data is used only for specified purposes and not for any additional use. d999 handles your information with the utmost respect, and a legal basis is confirmed before any use.
Account Management
Your information is used to manage login, verify identity, and maintain security.
Transaction Processing
Used to carry out financial activities related to deposits, withdrawals, and bonuses.
Fraud Prevention
Used to detect unusual activity and maintain platform security.
Service Improvement
Analytics data is used to improve the user experience and develop new features.
Sharing Information with Third Parties
D999 never sells your personal information or transfers it to third parties for advertising purposes. However, limited data may be shared with trusted service providers needed to operate the platform, such as payment gateways or identity verification services. Where required by legal obligations or government directives, information may be disclosed in accordance with applicable law. Contractual safeguards are ensured for any such sharing to protect your data. We always exercise the utmost care in protecting your privacy.
Your Rights & Contact
As a d999 user, you have several important rights over your own data. You may request to view your stored information at any time and contact us to correct any inaccuracies. If you close your account, your data held beyond legal obligations will be deleted within a specified timeframe. You may withdraw your consent to marketing communications at any time. For any privacy-related complaints or questions, please contact us directly.
- Right to Access Your Information
- Right to Correct Inaccurate Information
- Right to Request Deletion of Data Under Certain Circumstances
- Right to Object to the Processing of Your Data
- Right to Opt Out of Marketing Communications
For any questions regarding the privacy policy, contact us by email at: [email protected]. Our team typically responds within 24–48 business hours. This privacy policy may be updated from time to time, and you will be notified of any significant changes.